Standard Terms and Conditions
1. About N1o1.com.au
N1o1.com.au is owned and operated by PN1A Pty Ltd. (ABN: 46 652 464 778) as a small family business based in Melbourne, Australia. During late 2019 and 2020, over a period of approximately fifteen month, BeautyMedix MediSpa conducted an extensive evaluation of the products developed by Dr Nathan Bryan. During this extensive evaluation of the safety and efficacy of the N1o1 product range confirmed the product range has broad (age-groups, skin types and conditions) application and delivers results as advertised. In particular the retention rate (repeat purchase) for the N1o1 Serum, is unprecedented. PN1A has been granted exclusive Australian distributor for all Pneuma N1o1 products to provide local support and expertise.
About N1o1 and Dr Nathan Bryan
Dr. Nathan S. Bryan has been researching nitric oxide for decades. His innovations and discoveries have made him an international leader in the field of Nitric Oxide. Nitric oxide is the “anti-aging” molecule responsible for healthy cell function. Our body produces Nitric Oxide naturally, but from our 20’s, the production starts depleting; as a result, our skin starts to look aged. At Pneuma Nitric Oxide, we wanted to figure out a way to counter the Nitric Oxide reduction and help people maintain their youthful skin. We have developed the first Nitric Oxide Activating Serum in a dual-chamber delivery system. The serum penetrates the skin to replenish age-related loss of nitric oxide, leading to reduced wrinkles, better complexion, clarity, and skin texture.
Dr Bryan’s credentials and CV as well as technical information including the scientific foundation of this unique range of products can be viewed at https://drnathansbryan.com/bio/.
2. Online Policy
The use of this website and these conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Australia. We will not ship goods outside of the Commonwealth of Australia. Any consumer enquiries or issues arising out of the use of this site shall be afforded protection and be enforced under the laws of Commonwealth of Australia. By using this site, you agree to submit to the jurisdiction of Commonwealth of Australia.
By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and /or by completing the registration process to become a member of N1o1.com.au, you agree to be bound by these Terms and Conditions. N1o1.com.au may amend these Terms and Conditions from time to time and any amendment will become effective immediately.
3. Shipping and Delivery Options
3.1.1. Delivery via Sendle Couriers is generally faster than Australia Post, however if no one is home when Sendle attempt to deliver your package, a Calling Card may be left. You will then need to contact your local driver to arrange another suitable delivery time.
3.1.2. Sendle does not deliver to post office box. For deliveries to a postal box please select Australia Postal service.
3.1.3. FREE SHIPPING: N1o1.com.au will provide free shipping via Sendle for all orders valued and paid above $150.
3.2. Australia Post
3.2.1. Delivery via Australia Post is suited to customers who may not be at the Delivery Address when the delivery is attempted. If no one is available to sign when delivery is attempted, a Calling Card is left and your package will be available to be collected from your local Post Office.
3.2.2. Authority to Leave
To ensure prompt delivery, you may tick the authority to leave without signature box under the Delivery Options. If this box is ticked and the driver attempts to deliver your package and no one is home to sign, then the package will be left according to your instructions. Should you wish to choose this option, unfortunately we cannot process any claims for a lost package once the package has been left.
4. Security Checks
4.1. Please note: All orders may be subject to a security check and you may be contacted by a member of our Customer Service Team.
4.2. After an order is placed at n1o1.com.au, a Customer Service Representative may contact you to verify your details in an effort to minimise fraudulent transactions. All new credit card transactions over a predetermined value will be subject to a Security Check, in line with our merchant requirements.
5. Order Dispatch
Please note an order placed before 12 midday AEST/AEDT Monday-Friday where all items are ‘Ready to Dispatch’ will be dispatched within 24 hour excluding weekend and public holidays where dispatch occurs within 24 hours of the next business day.
Customer satisfaction is paramount at n1o1.com.au
N.O. Risk Trial
We’re so confident N1O1 will work for you that N1O1 backs your purchase with a satisfaction guarantee.
- Purchase one bottle of N1O1 Nitric Oxide Age-Defiance Skin Care Serum (67 Applications) on our online store.
- Try our amazing serum for four weeks.
- If you are not completely satisfied, simply return the unused portion for a full refund within 60 Days of purchase.
It’s that simple….
With the N1O1 N.O. Risk Trial, you have nothing to lose…. except your wrinkles
7. Return Policy
7.1. We accept most merchandise within 60 Days of purchase in original packaging. After 60 Days, a restocking fee of 10% of the purchase price will apply. Refunds do not include shipping/postage fees on original orders. All returns must have a return authorization code. To request a return, please send an email to [email protected].
7.2.Item(s) should be returned in a sealed package. We recommend using protective packing materials to minimize any damage to the product(s). Please remove any other labels from the package.
7.3. For your protection, and to ensure prompt delivery, we recommend you obtain and retain a return receipt from whichever carrier you choose to use, for your records. Please note: PN1A Pty Ltd., is not responsible for return postage, the cost of insurance, or lost or undelivered items.
7.4. Mail your package to this address. Include your return authorization number.
Pneuma N1o1 – Returns – RMA#
C/O: PN1A Pty Ltd
PO Box 408
Brighton, Victoria, 3186
7.5. Allow up to 60 Days for your return to be processed.
7.6.Upon receipt of your return shipment, we will send you an email confirmation to let you know we have received your package and are processing your return.
7.7. N1o1.com.au must be notified within 60 Days of receipt of purchase of desire to return the product or any reactions from use. No product reactions will be considered beyond 60 Days of receipt of order. Please email s[email protected].
The N1o1 Money-Back Guarantee
There's nothing to lose, except Your wrinkles.
PN1A Pty Ltd
PO Box 408
1300 910 101
Developed and manufactured in the USA by Pneuma Nitric Oxide LLC.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat,
cure, or prevent any disease.
The products on this site are only for sale for shipment within Australia and the products are not packaged or intended for sale outside Australia.